Collaborate with internal teams to monitor service quality, conduct inspections and audits, address customer complaints, identify issues and implement corrective actions and continuous improvement initiatives.
Maintain accurate quality records and prepare weekly reports on audits, customer queries, rejects, rework, improvement activities and overall service performance.
Requirements & Qualifications
Candidates must possess at least a Graduate Diploma in Financial/Accounting or equivalent.
Familiar with financial policy and procedures, full sets of account and data analysis.
Good in Malay and English written and verbal communication skills.
Independent, analytical and critical thinking in problem solving approaches.
Good in time management and planning.
Good interpersonal skills, able to communicate effectively with internal and external parties.
Ability to handle multiple priorities and work under pressure.
Positive attitude, good working attitude, willing to learn new things.
Ready to Apply?
Join our team and make a difference in wildlife conservation. We're excited to hear from you!